Q-Park
How Q-Park Accelerated Recruitment with Tellent Recruitee and HirePort
Amsterdam, The Netherlands
Location
Mobility Sector
Industry
Q-Park is a leading sustainable mobility partner with well-managed parking facilities across seven Western European countries.
As an off-street parking infrastructure owner and operator, we enhance urban livability and connects communities by providing sustainable mobility solutions and seamless parking services. In the Netherlands, where our presence is particularly strong, we serve more than 60 cities with approximately 480 locations, including 54 park-and-ride sites and 220 residents' car parks. As our operations grew, it became clear that we needed to bring more structure to our recruitment process. With multiple staffing agencies supporting different locations and no central system in place, Tessa, HR, found herself spending an excessive amount of time simply tracking basic information. "We had no ATS. It was really the old-fashioned way—email, phone, Excel,” Tessa explains. “I had nearly a full-time job just monitoring where everything was and how long agencies were taking with each vacancy.
About Q-Park Netherlands
Q-Park operates parking facilities across the Netherlands, each with its own unique staffing needs. To meet these demands, the company relies the most on temporary staffing agencies. This makes efficient agency management a critical factor in ensuring smooth day-to-day operations.
INDUSTRY
Mobility Sector
EMPLOYEE COUNT
400
COUNTRIES ACTIVE
Netherlands
STRUCTURE
Decentralized operations with varying recruitment needs per location
ATS
Tallent Recruitee with HirePort white label integration

What was actually implemented?
The transformation happened quickly, though not without challenges:
Getting agencies on board
"In the beginning, agencies were somewhat resistant," Tessa admits. "They were saying 'Q-Park is coming with yet another application we have to use.' But after we had three-way conversations between us, the agencies, and HirePort, they really started seeing the advantages."
Immediate time savings
"lf I have to calculate it conservatively, 1 save several days per quarter," Tessa reports. "Just on organizing my input alone. Everything is centralized. Everyone knows where to find things and where to put things."
The game-changer: white label integration
The recent move to full white-label integration within Recruitee has been transformative: "One don't have to click six different things anymore. Especially after the last update - fantastic! Everything is now in one place."
Continuous improvement
The recent move to full white-label integration within Recruitee has been transformative: "One don't have to click six different things anymore. Especially after the last update - fantastic! Everything is now in one place."
Building on success
"Speed matters in recruitment, but so does having the right communication tools. HirePort keeps building on bath fronts. With every update, it aligns better with how we actually work."
